Refund Policy

Thank you for choosing Designers Terracotta Collection by Sheetal.

We are committed to providing quality products and services. Please review our refund policy below:

No Refund Policy

At Designers Terracotta Collection by Sheetal, each piece is handcrafted with precision, care, and artistic integrity. Due to the nature of our handmade products and to maintain quality and exclusivity, all sales are final.

We kindly inform our customers of the following:

• No refunds or exchanges will be offered once a purchase is made.
• In case of any damage during shipping, please notify us within 48 hours of delivery with clear photographs of the product and packaging for review.
• We take utmost care in packaging and quality checks, but if you receive a defective item, we will assess the issue and offer a resolution at our discretion.

We appreciate your understanding and support for artisanal craftsmanship.

For any questions, please reach out to:

📧 info@designersterracotta.com
📞 +91 180 4083636